Welcome to our dedicated support hub for Healthcare Professionals

At ID Medical, we understand the importance of seamless operations in your critical roles. Our expert team is committed to assisting you at every step of your journey: from compliance all the way through to payment and revalidation queries.

You can count on us for full, comprehensive support, backed by leading technology to ensure efficiency at every stage.

Have a specific question for us? Check out our Knowledge Base.


Support services


We have a dedicated Compliance Team here to help whenever you need us.

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Ensuring your Revalidation is always up-to-date for complete peace of mind.

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Getting Paid

Dedicated teams to ensure you are paid on time and any issues are resolved quickly.

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Refer & Earn

Refer colleagues and friends to earn additional cash or vouchers for a little extra.

Find out more
A hospital nurse is discussing a case with a consultant in a hospital lobby, they are looking at a digital tablet device


Keeping agency registration simple.

Navigating the intricate landscape of healthcare compliance can be tricky. That’s why, at ID Medical, we have a dedicated team of experts committed to guiding you through every step.

Our Compliance Support team is here to provide you with personalised assistance, ensuring that you stay on top of industry regulations and standards.

With a focus on precision and detail, our team is equipped to address all of your compliance queries.

What we need from our Healthcare Professionals:

Identity documents, right to work, employment history & references, work health assessments, professional registration and qualification documents, and any criminal records.

Our Road Team

To help you become compliant with us even faster, we have a ‘Road Team’ – a specialist team of friendly professionals who travel the UK meeting Doctors, Nurses and Allied Health Professionals in convenient and safe locations.

They’ll take you through the compliance process, providing advice and services such as sighting BCG scars, taking blood tests and scanning documents.

It’s a one-stop-shop to fast-track your compliance journey.

Revalidation support

Nursing Revalidation

Keeping your NMC Revalidation up to date so you can keep doing the amazing work you do.

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Doctors Revalidation

Keeping your GMC Revalidation up to date so you can keep doing the amazing work you do.

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Streamlined Revalidation Support

Embarking on the revalidation journey can be complex, but with ID Medical, it’s as easy as can be!

Our team of experts provides personalised guidance throughout the entire process. From understanding the documentation requirements to crafting reflective practice statements, we’re here to support you with anything you need.

Navigating revalidation can be a smooth and positive experience with ID Medical. Join our community of satisfied Doctors who have successfully validated their fitness to practice with our expert support.

Helpful information on getting paid


Helpful guide to getting your timesheets completed quickly and easily.

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Limited Companies

Advice on getting paid through your own Limited Company.

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Umbrella Companies

Our preferred supplier list and helpful advice on how to get the most from umbrella companies.

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Latest FAQ and all you need to know about IR35 and how it affects you.

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Tailored payment solutions

We understand that how you get paid matters. Our commitment to supporting Healthcare Professionals goes beyond services, it extends to ensure you receive your earnings your way.

With flexible payment options, we empower you to choose what suits your needs best.

Experience the convenience of daily payroll services, where your earnings are processed and paid in as little as two working days (excluding Direct Engagement models).

Taking control of your finances is simple! Just choose your preferred method of payment during registration and let us handle the rest.

Considering PAYE and Direct Engagement Payments? Here’s what you need to know:

PAYE means that you’ll be engaged and paid directly by ID Medical Group. Simply send us your timesheets and we’ll do everything else. Working for us on PAYE comes with the added bonus that timesheets submitted before 2:30pm will be paid within two-working days!

Umbrella Companies

If you’re interested in a different way of getting paid, we also work with umbrella companies, and, where permitted, with workers providing their services via their own limited companies.

As a result of recent changes to IR35 legislation, there are now significant curbs on being paid via a limited company. Please click here for further information.

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Refer and earn

Your commitment to healthcare excellence deserves recognition. At ID Medical, we’ve created a unique opportunity for you to share the benefits with your colleagues through our Refer and Earn programme.

Here’s how it works: Simply refer a colleague to ID Medical and you can earn up to £500 as a token of our appreciation. It’s our way of saying thank you for spreading the word about our services.

Your network is valuable and by connecting them with ID Medical, not only do you contribute to a stronger healthcare community, but you also reap the rewards!

And remember to confirm with your colleague if they’re happy to be referred first!

Start referring today! Simply email us the details at Email code: info@id-medical.com.


  • International Mental Health Nurse

    International Mental Health Nurse

    Your whole team helped me a lot to make my dreams come true. I liked the way you communicated each and everything in detail and clarified all my doubts. It helped me to get my thoughts clear. I felt free to ask about my doubts because you gave such a warm experience… Thank you and the whole team… Thank you so much for everything!

  • International Mental Health Nurse

    International Mental Health Nurse

    Thanks a lot for your support… Without ID Medical, this (journey) would not have been so smooth. Very happy and 100% of the credit goes to the team.

  • International Mental Health Nurse

    International Mental Health Nurse

    “ID Medical were very professional, fast and so considerate with my case. I have actually recommended a lot of my colleagues to use ID Medical. What I liked mostly was that you were constantly checking our well-being with my daughter whether we were ok throughout our journey till we were received at the airport and you could check if myself and my daughter were fine. I actually enjoyed your services. More of a family than agents.”

  • Head of operations for Acute & Emergency Medicine

    Head of operations for Acute & Emergency Medicine | Head of Aintree University Hospital

    “ID Medical are engaging, adaptable and flexible company who are willing to work with you in partnership to make the best of the service. Any changes suggested they welcome and will work with you to make the best out of it.”

  • Head of Change and Delivery for South East Temporary Staffing Programme

    Head of Change and Delivery for South East Temporary Staffing Programme | Frimley ICB

    “700k in savings delivered in a month has demonstrated how a more focused and planned approach to requests results in more meaningful supply, by providing better quality workers at a more advantageous price point. We are really seeing the benefits of this agreement.”

  • Performance Improvement Manager

    Performance Improvement Manager | NHS Suffolk and North East Essex Integrated Care Board (ICB)

    “I have no reservations in recommending ID Medical and would work with them again. ID Medical team have been communicative, responsive and open at every step of our time working with them and we would recommend the ID Medical Team.”

  • Commissioning Manager

    Commissioning Manager | NHS Bath and North East Somerset, Swindon and Wiltshire Integrated Care Board (ICB)

    “May I say that as a commissioner of many years, I have worked with countless providers. My experience of working with IDM thus far has been refreshing and a pleasure.”

  • Service Manager

    Service Manager | Acute Services

    “The service delivered by ID Medical has a number of benefits, but the greatest benefit is the collaboration and integration of the teams alongside our own, which has enabled us to really strengthen the services we deliver. ID Medical are helping us get our waiting lists down so we can look at our longer term recruitment processes and needs.”

  • Director of Procurement

    Director of Procurement | University Hospitals Coventry and Warwickshire

    “The Nurses recruited have made an excellent impact to our overall vacancy rate and supported reduction of agency spend in key shortfall areas. ID Medical continues to be our preferred agency for international Nurse recruitment due to the quality of service they have offered to the trust and their Nurses.”

  • Dr T


    “Honestly wonderful. Helped me to complete on line requirements, and reviewed the data I had put onto the system. I had not been through this process before and was unsure what was needed, so this made me feel very reassured that I was prepared on the day of my Revalidation. Easy to contact, prioritized my concerns so that they were addressed quickly to avoid stress/concern.”

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Due to the number of vacancies we handle and the speed at which we fill them, we cannot advertise all our roles online, so this is just a sample.Please do register your interest with us today as we would love to help you find
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Awards & Accolades

Award logo for REC Awards: Winner for Business Excellence through transformation awardLogo for award: London stock exchange group. 1000 companies to inspire BritainCV Magazine Award Recruitment 2016 LogoAward logo: Real business hot 100Logo Award: Fast track 100 2013 companies by VirginAward Logo: The Sunday Times profit track top 100Fast Recruiter 50 logoRi Awards Winner 2013 LogoRi Award LogoREC Shortlisted Awards 2015Sunday Times 100 Best Companies to work for 2013 - 2016Recruitment international top 500 recruitment companies 2015Winners Award Logo