Providing valuable community services
Our Clinical Teams are here to provide community based advice and care for minor skin surgery
Contact usOur CQC Rating
Important pre and post surgery patient information
Helpful documents to support you through your surgery
If you are booked in for surgery, please click on the blue links below to view helpful documents that will explain what to expect before, during and after your procedure.
Pre-Surgery Documents
- Pre-Operative Advice Leaflet
- Pre-Operative Assessment Form
- Patient Consent form for Minor Surgery
- Local Anaesthesia Advice Leaflet
It would also be helpful to print and bring these to your appointment, but not essential as we will have copies ready.
Post Surgery Documents
Below are two documents with helpful information to support you post operatively.
Need a Chaperone?
All patients are entitled to have a chaperone present for any consultation, examination, or procedure where they feel one is required. The chaperone may be informal i.e. family member or friend. You may prefer a formal chaperone to be present.
If you would like a chaperone present during your consultation, please advise the administrator when booking your appointment, or when checking in for your appointment.
To find out more, click here.
Need an Interpreter?
If you require an interpreter either call/email or come into the surgery and we will be happy to arrange the service.
To find out more, click here.
Complaints Procedure
We will always do our upmost to give you the best care and treatment possible, but if we don’t, please let us know. The following leaflet is our guide on how to make a complaint / give us feedback. You also have the option to phone or email us:
- Complaints Procedure Leaflet
- Call: 01473 927550
- Email: MOservice@id-medical.com
How we use your information?
ID Medical – Minor Skin Surgery Service is participating in national programme – My Care Record
My Care Record is an approach to improving care by joining up health and care information.
Please find more details on https://www.mycarerecord.org.uk
You can find more details about medical data and record sharing in the patient leaflet here.
Safeguarding Children and Adults declaration
Safeguarding of children, adults are high priorities for ID Medical, and there is a strong commitment to ensuring that structures and governance arrangements for safeguarding are robust. The protection of children and adults at risk from abuse and neglect is fundamental to delivering health and wellbeing and core to delivering the quality agenda. We ensure that we have appropriate safeguarding systems, including accessible policy and procedure, safe recruitment, training and governance systems. We believe that safeguarding is everybody’s responsibility and staff will respond and act to raise safeguarding awareness and address any emerging issues.
Our Team



Ipswich and East Suffolk Community Based Care and Advice Centre
Felixstowe Grove Medical Centre, Grove Road, Felixstowe IP11 9GA
ID Medical has been awarded Level 3 Intermediate Minor Surgery Service, which is a community-based care and advice service for all patients who are over 16 year of age and registered with NHS Ipswich & East Suffolk CCG.
We offer intermediate minor surgery service for larger skin lesions and local anaesthetic surgery and lesions in cosmetically sensitive areas – excluding skin cancer.
Our service is based at a purpose built healthcare centre at Felixstowe and we welcome all patients meeting service criteria to use our minor surgery service.
