Providing valuable community services

Our Clinical Teams are here to provide community based advice and care for minor skin surgery

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Important pre and post surgery patient information

Helpful documents to support you through your surgery

If you are booked in for surgery, please click on the blue links below to view helpful documents that will explain what to expect before, during and after your procedure.

Pre-Surgery Documents

Please take time to ready our helpful Pre-Operative Advice Leaflet which provides guidance on what to expect during your surgical procedure.

You will also need to complete two forms prior to your operation, so it would be good to read them before hand, which are:

1) Pre-Operative Assessment Form

2) Patient Consent form for Minor Surgery.

It would also be helpful to print and bring these to your appointment, but not essential as we will have copies ready.

Post Surgery Documents

Below are two documents with helpful information to support you post operatively.

What to expect after your skin surgery procedure and how to take Post Operative Care Leaflet

Helpful guidance on Post Operative Wound Care Advice

If you have any other questions or concerns, please do contact us using the form, email or phone number below.

Call: 01473927550

Email: MOservice@id-medical.com

Complaint/Feedback Information

We will always do our upmost to give you the best care and treatment possible, but if we don’t, please let us know. The following leaflet is our guide on how to make a complaint / give us feedback:

Complaints Procedure Leaflet.

Ipswich and East Suffolk Community Based Care and Advice Centre

Felixstowe Grove Medical Centre, Grove Road, Felixstowe IP11 9GA

ID Medical has been awarded Level 3 Intermediate Minor Surgery Service, which is a community-based care and advice service for all patients who are over 16 year of age and registered with NHS Ipswich & East Suffolk CCG.

We offer intermediate minor surgery service for larger skin lesions and local anaesthetic surgery and lesions in cosmetically sensitive areas – excluding skin cancer.

Our service is based at a purpose built healthcare centre at Felixstowe and we welcome all patients meeting service criteria to use our minor surgery service.

Key facts:

  • Our Clinical Lead, Dr Bashar Shatta and our team is welcoming referrals coming from Primary Care colleagues
  •  Currently, there is no waiting time and we are ready to start the service from January 2022
  •  We will be sharing our patients’ care updated records securely with GP practices through SystmOne
  • We are promoting self care and will support deployment of patient app – AIRMID for easy communications with our clinical team
  • We are committed to delivering excellent service and look forward to receiving feedback from practice teams and patients

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Would you like to speak to a member of the team?

Just send us a quick message using this form and we’ll get back to you as soon as possible. Don’t forget to include a phone number if you would rather we call you back… we’d love to hear from you!

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    • Brilliant treatment and kind nurse. Thank you!

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      Brilliant treatment and kind nurse. Thank you!

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      Very happy with treatment I have received

    • Both staff were very friendly and welcoming. All details were explained well

      Patient | Ipswich & East Suffolk CCG

      Both staff were very friendly and welcoming. All details were explained well

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      It was brief and informative

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      Patient | Ipswich & East Suffolk CCG

      Everyone was very helpful, friendly, professional and efficient

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      Patient | Ipswich & East Suffolk CCG

      Everyone was very helpful, friendly, professional and efficient

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      Patient | Ipswich & East Suffolk CCG

      Excellent service and treatment

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      Patient | Ipswich & East Suffolk CCG

      They did a great job!

    • First class treatment, care and service. Thank you

      Patient | Ipswich & East Suffolk CCG

      First class treatment, care and service. Thank you

    • Friendly consultant and nurse and felt completely at ease.

      Patient | Ipswich & East Suffolk CCG

      Friendly consultant and nurse and felt completely at ease.

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